All advice is impartial and completely confidential. The Welfare Benefits Advice service is free of charge. Our independent advisors can help with benefit applications, that can be quite daunting. Often a small increase in basic costs can push a person into the poverty trap, we are here to help remove this worry. First Stop Advice and Signposting is exactly what it says! We’re here to answer your queries and offer you information on some supporting organisations that could benefit your situation. We will try our best to help and at the least, give you choices to consider.